Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
modern design
friendly staff
limited storage
sketchy location
7.0/10
Very good
Rooms
7.6
Location
5.7
Service
8.4
Dining
6.5
Guest reviews
7.0/10
based on 11 reviews
8.3
8.3/10 based on 8879 reviews
Julie
United Kingdom,
April
2024
7.6/10
I stayed at this hotel and had a great experience overall. The rooms were comfortable and had everything I needed, though they were a bit small. The service was excellent, with very friendly and helpful staff. The location was convenient, easily accessible by public transport but a bit far from the city center. The dining options were nice but a bit expensive. The facilities were good, though not outstanding. Overall, a good value for the money.
Rooms
8.0
The room was perfect size with everything you'd need in a hotel room. It was very clean and had modern technology, but a little bit small.
Service
9.0
The staff were very friendly and helpful.
Location
7.0
The location was outside of the city center but easily accessible by public transport. It was okay, but not the best.
Dining
7.0
The dining was simple but nice, with healthy and unhealthy options available. The timing was good, but prices were a bit high.
Facilities
7.0
The facilities were decent and met my needs during my stay.
Arthur
United States,
April
2024
7.0/10
The hotel offers a cozy room with captivating LED lights, but the location may be deceiving with a need for a long walk to reach some attractions. The service is exceptional with friendly and professional staff.
Rooms
7.0
The room is very small, but the LED lights create a unique and likable ambiance.
Service
9.0
The staff here are soooo lovely, always friendly and willing to help.
Location
5.0
The location was a bit deceiving requiring a longer walk than expected to reach certain areas.
Dining
6.0
The dining options are average, and the prices may not match the quality offered.
Facilities
8.0
The facilities are sufficient for a comfortable stay.
Annie
United States,
March
2024
6.6/10
The hotel offers mixed experiences, with uniquely designed rooms that some may find amazing for their LED lights and blackout blinds, but others may not appreciate due to their spaceship pod-like feel. The service is friendly and helpful overall, though check-in can be slow. The location is a disappointment, being a bit untidy due to ongoing development and not as convenient for easy travel. The dining options vary from very good with lots of choices to average in an industrial area with limited options. Facilities are generally good with various services available, catering to different needs.
Rooms
7.0
The rooms, while small, provide everything needed for a comfortable stay with unique features like LED lights and blackout blinds.
Service
8.0
The service is friendly and helpful overall, although check-in can be slow at times.
Location
5.0
The location is currently untidy due to development and not easily accessible, lacking convenience for travel.
Dining
6.0
Dining options range from very good with plenty of choices to average in the surrounding industrial area with limited open options.
Facilities
Various facilities such as dry cleaning, laundry, welcome drink, and tours/ticket assistance are available to cater to guests' needs.
Roger
United Kingdom,
February
2024
7.0/10
The rooms were amazing, especially with the LED lights that I absolutely loved! However, they were a bit small and hot, lacking air conditioning, and the bathroom setup was a bit inconvenient. The block-out blinds were mind-blowing, making us feel like it was nighttime when it was actually morning.
Rooms
7.0
The rooms were a bit small but still good.
Service
9.0
The service was accommodating and friendly, especially the assistant manager.
Location
5.0
The location seemed industrial, surrounded by building works, but it will improve once the construction is completed.
Dining
6.0
The dining experience was average, with limited choices and a bit overpriced for the quality.
Facilities
8.0
The facilities were superb.
Craig
United States,
January
2024
7.6/10
The hotel rooms were comfortable with a really big and clean bathroom, but felt cramped with limited storage space. The service was amazing, staff were friendly and helpful, although not local for advice. The location was a bit far from public transport and in the process of development. The dining was brilliant but a little expensive. Overall, a mixed experience with positives and negatives.
Rooms
7.0
The rooms are small but big enough for 2 people sharing, with a very limited storage space. The bathroom facilities location required moving bags around frequently.
Service
8.0
The service was amazing with very friendly and helpful staff, though not local for suggestions.
Location
6.0
The location was a 15-minute walk from the ferry, but not ideal. In an industrial area, a bit untidy due to ongoing development.
Dining
8.0
The dining was brilliant, but a little expensive at 16 euros each.
Facilities
9.0
Facilities are great with dry cleaning, laundry, welcome drink, tours/ticket assistance available.
Douglas
United Kingdom,
November
2023
7.6/10
The hotel offers super cool and functional rooms that exceeded my expectations. The service was very helpful and friendly, and I enjoyed the great variety for breakfast and the excellent gym. However, the location was a bit out of the way and not ideal for easy access to the central train station. The dining experience was good with lots of choices, but some options were overpriced. The facilities were well-equipped and maintained.
Rooms
9.0
The rooms were brilliant and more than enough for a comfortable stay. The issue with the AC system was promptly resolved the next morning.
Service
9.0
The staff was very friendly and welcoming, speaking our language fluently.
Location
5.0
The location was not ideal, a bit far from central areas and services, such as restaurants and bars. It's in an industrial estate, which may not suit everyone's preferences.
Dining
7.0
The dining experience was good with various choices, but some items were considered overpriced compared to other places offering better value.
Facilities
8.0
The hotel provides helpful amenities like dry cleaning, laundry, welcome drink, and tours/ticket assistance.
Susan
United States,
October
2023
7.6/10
The hotel had modern and clean rooms with some creative design solutions, though they were a bit smaller than expected for a 4-star place. The location was a bit out from the center and surrounded by construction, limiting dining options, but it was practical for accessing the ferry to downtown. The dining experience, while good, was considered overpriced for the selection. Overall, a hotel with unique room features and great service, despite some location drawbacks.
Rooms
8.0
The modern and clean rooms were small but super practical, offering extra perks like a hidden folding chair and beach/luggage rack mini-fridge.
Service
9.0
Location
6.0
The hotel's location, a bit out from the center and surrounded by construction, may not be ideal for those wanting central access but was practical for reaching the ferry to downtown.
Dining
7.0
The dining offered a good variety but was considered overpriced for the selection, and limited nearby dining options impacted the overall experience.
Facilities
8.0
The hotel provides dry cleaning, laundry service, a welcome drink, and assistance with tours/tickets, enhancing the overall stay experience.
Marcus
United States,
October
2023
5.8/10
I had a mix of experiences at the hotel. On one hand, the room impressed me with its innovative features like the LED lights and block out blinds, although the water view was a bit underwhelming due to surrounding buildings and the room size was smaller than expected. However, the bed with adjustable top provided extra space. The service was a bit of a letdown as my colleague had to wait 90 minutes without getting a room, despite the staff being friendly and accommodating. The location was not as central as I hoped, being in an industrial area with ongoing construction, but the front desk helped with taxi arrangements. The dining options were average, with limited variety and high prices, and the facilities were not specifically highlighted.
Rooms
7.0
The room had impressive LED lights and block out blinds, but the water view was disappointing and the size was smaller than expected.
Service
6.0
The staff was friendly and accommodating despite a long wait to get the room.
Location
5.0
The hotel was situated in an industrial area with ongoing construction, a bit out of the way from central areas.
Dining
5.0
The dining options were average with limited variety and high prices.
Facilities
Martin
United Kingdom,
September
2023
6.8/10
The hotel offers interesting room design solutions with modern bathroom facilities but limited storage space. The service is friendly overall, except for the manager who lacks local knowledge. The location is developing and somewhat isolated among factories, yet close to shops and restaurants. Dining options are decent but slightly expensive, and the facilities are satisfactory.
Rooms
8.0
The room design with the bathroom facilities is modern and interesting, but lacks storage space for bags.
Service
7.0
The staff is nice and patient, except for the non-local manager who cannot provide local advice.
Location
6.0
The location is developing and isolated among factories, yet convenient for shops and restaurants.
Dining
6.0
The dining options are decent but slightly pricey in the industrial area.
Facilities
7.0
The hotel offers a variety of facilities including dry cleaning, laundry, and tours assistance.
modern design
limited storage
Edward
United States,
May
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The room, although clean and with a small but lovely bed, lacked a noteworthy water view due to surrounding buildings. On the bright side, the service from the main reception to the restaurant and cleaning staff was exceptionally friendly and helpful. The location proved to be a bit challenging and not ideal for disabled clients, being somewhat out of the way and difficult to reach after midnight. Dining options were a bit pricey but overall good, with simple and nice offerings.
Rooms
8.0
The room was clean and the bed was lovely, but the water view was not impressive due to surrounding buildings.
Service
9.0
The service from all staff members was super friendly and helpful, making my stay more enjoyable.
Location
6.0
The hotel's location was challenging, mainly for disabled clients and hard to reach after midnight via public transportation.
Dining
7.0
The dining experience was good albeit a bit expensive, offering simple and nice options.
Facilities
8.0
The facilities were good overall, providing what was needed for a comfortable stay.
John
United Kingdom,
April
2023
7.4/10
The hotel offers a very modern room design with interesting solutions for the toilet and shower, though it might feel a bit small for two people. The staff is super kind and professional, providing services like dry cleaning, laundry, welcome drinks, and tours/ticket assistance. The location, while slightly out from the center and experiencing building work, is still decent, especially for ferry connections. The dining experience, though alright, can be considered overpriced for the quality. Overall, the hotel offers a unique design but with some room for improvement in certain areas.
Rooms
8.0
The room design is very modern, though a bit small for two people.
Service
9.0
The staff is super kind and professional, offering various services.
Location
7.0
The location is a bit out from the center but convenient for ferry connections.
Dining
6.0
The dining is alright but can be quite expensive for what is offered.
Facilities
7.0
The facilities provided are decent, though some areas are under improvement.
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